"The live piano music in the bar area created a pleasant ambiance."
Thomas from South Africa
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"Love the island and all its beautiful places - the Empress is the ideal base to go touring around the island."
Rob H from United Kingdom
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"The bar had a great atmosphere, and the live pianist was a lovely touch."
Rob from Cyprus
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4-star sea-view hotel on Douglas Bay promenade with live piano bar
Rooms
The hotel offers 104 en-suite rooms, including sea-view options overlooking Douglas Bay. A conservatory area with panoramic sea views serves as a dining and lounge space. All rooms have been refurbished with new carpets and repainted decor, giving clean and comfortable interiors.
Dining
A French-style brasserie restaurant serves traditional high-class dining with sea views. The Piano Bar offers a full bar menu daily until 9:30pm and a range of drinks. A daily full Manx breakfast and continental options are included.
Leisure
A piano bar with live music from a resident pianist provides evening entertainment. The health club on-site offers leisure and fitness options for guests. Themed dinner nights and live sport events are also hosted at the hotel.
Business and Events
Flexible meeting and event spaces can accommodate up to 200 guests. Private function suites are available for bespoke events and receptions. A dedicated Conference Manager oversees event requirements and execution.
Location
The central promenade location provides easy access to the Douglas Bay promenade for leisure walks and dining. The Isle of Man Steam Packet Ferry Terminal is within walking distance. Local shopping precincts with well-known brands are less than a 10-minute walk away.
Highlights
Location: Douglas Bay promenade, near ferry terminal and shops
Rooms: 104 rooms including sea-view options, recently refurbished
Dining: French-style brasserie and Piano Bar with live music
Entertainment: Live piano music, themed dinner nights, health club
Business: Meeting space for 200 guests, private function suites
Must-do experiences
Stroll along Douglas Promenade for stunning sea views.
Visit the Manx Museum for local history and culture insights.
Savor a slice of famous Manx Queenies at The Sea Terminal.
Explore the hidden gems at the Old Market at St. George's Square.
Take a scenic ride on the Snaefell Mountain Railway for breathtaking vistas.
Select your room type
The Empress Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room Sea View
2 persons
20 m²
1 Double bed
Bathtub
Heating
room details
Single Room
2 persons
12 m²
1 Single bed
Bathtub
Heating
room details
Double Room
2 persons
16 m²
1 Double bed
Bathtub
Heating
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Empress Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score
General
No smoking on site
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
No parking available.
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Live entertainment
Garden area
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
The Empress Hotel Location
Central Promenade, Douglas, IM2 4RA,
Explore Douglas
Experience Douglas and Beyond
Top Attractions
Activities
Dining
Entertainment
Manx Museum
8 minutes' walk
A showcase of Isle of Man's history, culture, and heritage featuring engaging exhibits and free admission days.
Gaiety Theatre
7 minutes' walk
A stunning Victorian theater hosting a variety of performances, known for its architectural beauty and vibrant culture.
Douglas Harbour
19 minutes' walk
A picturesque harbor, ideal for leisurely strolls, with views of local boats and access to ferry services to mainland England.
TT Grandstand
19 minutes' walk
The iconic site of the Isle of Man TT races, offering thrilling views of the racecourse and a commemorative atmosphere.
Flyboard IOM
10 minutes' walk
Thrilling water sport experience at Douglas Bay, with guided sessions for all skill levels. Booking recommended.
Manx Electric Railway
10 minutes' walk
Scenic rides on a historic railway through the island's countryside. Great for a relaxing experience amidst nature.
Meating Steakhouse
3 minutes' walk
Casual steakhouse renowned for its high-quality meats and cozy atmosphere. Reservations recommended for peak hours.
Chutney Berry
3 minutes' walk
Delightful Indian cuisine with vegetarian options. Known for big flavors and inviting interiors, perfect for casual dining.
Palace Cinema
13 minutes' walk
A classic cinema offering the latest movies in a charming setting, featuring family-friendly screenings weekly.
HQ Bar and Restaurant
11 minutes' walk
Lively venue providing live music and a vibrant nightlife atmosphere, perfect for evenings out with friends or couples.
Getting around
City Centre
Douglas 15 min · 1.2 km
Train
Douglas Railway Station 18 min · 1.5 km
Port Soderick Railway Station 9 min · 5.5 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of GBP 16.95 per person.
Pets
Pets are not allowed.
Year renovated:
2010
Number of floors:
4
Number of rooms:
102
Reviews and Ratings
Feedback about The Empress Hotel from previous guests about their experience.
Review score
Based on 1057 verified reviews
8.4 /10
Great
85 %
Recommend
Breakfast
7.9/10
Cleanliness
8.7/10
Comfort
8.8/10
Facilities
8.4/10
Free Wi-Fi
8.5/10
Location
9.3/10
Paid Wi-Fi
9.3/10
Staff
8.9/10
Value for money
8.3/10
Pros
Central location
Sea views
Good breakfast buffet
Cons
Dated room decor
Maintenance issues
Inconsistent room temperature
Guest reviews
based on 1142 reviews
4/5
based on 1405 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Empress Hotel
Is laundry service available for guests?
5 November 2024
An external company provides laundry service for a fee.
Does the hotel feature a lift for easier access?
15 December 2024
Yes, a lift is available to assist guests in getting around the hotel.
Are there any parking options for guests at the hotel?
22 November 2024
There is no parking at the hotel, but nearby side streets may have available spaces.
How can guests with disabilities access the reception area?
29 October 2024
The hotel provides disabled access via a lift, facilitating easy entry to the reception.
Is it possible to check in late in the evening?
11 February 2025
Yes, late check-in is offered at the hotel for guests arriving after standard hours.
Where can I store my bicycle during my stay?
4 January 2025
Bicycles can be stored safely underneath the stairs near the breakfast room.
Can you provide information about the nearest transportation options from the airport?
18 March 2025
Regular buses operate from the airport to Douglas, with a stop just outside the airport.
Can I find a bar or restaurant on the premises?
26 April 2025
Yes, there is a Piano Bar and Brasserie Restaurant within the hotel, offering meals and drinks.
What time is breakfast served during weekdays?
30 June 2025
Breakfast is served from 6:45 am to 10:00 am on weekdays.
Are there accommodations for children within the hotel?
21 July 2025
Family rooms are available, and children's menus are offered in the restaurant.